Trustpair Plans - Trustpair

Q: What security certifications does Trustpair have?

Trustpair is certified ISO 27001 and SOC 2 type 2, two globally recognized standards that demonstrate our commitment to data security and confidentiality.These certifications confirm that our internal processes, controls, and infrastructure meet the highest standards for protecting sensitive information. They’re independently audited and provide our clients and partners with strong assurance that their data is managed securely and responsibly.In addition to building trust, these certifications also support regulatory compliance and drive continuous improvement in our risk management practices. Security is not just a feature—it’s foundational to how we operate at Trustpair.

PRICING

Trustpair Offers Tailored Packages For Enterprise Companies

Platform Access

Access to Trustpair’s web app and its core
fraud prevention features.

Platform access in 24 hours
Fixed number of vendor evaluations /year
Bank account validations in 190 countries
API & SFTP connections
Fraud detection dashboards
Access rights for multiple users
SSO authentification
Access to a fixed number of environments
20+ Native Connectors
Continuous database monitoring
Payment file verifications

Custom Access

Additional services and customizations to
answer your specific needs.

Dedicated solution consultant &
customer manager
Fixed number of vendor evaluations /year
Bank account validations in 190 countries
Flexible integration modes (API, SFTP,  
native connectors)
Fraud detection dashboards
Access rights for multiple users
20+ Native Connectors
Continuous Database Monitoring
Access to an unlimited number of environments
Payment File Verifications

Fill The Form & Get Your Custom Quote

After receiving your information, we will reach out to start the discussion.

400+ enterprise customers. Zero fraud.

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From 60% to 0% Manual Vendor Checks: 32,000 Vendors Audited & Cleaned with Automated Controls Directly
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FAQ

Frequently Asked Questions

Browse through our different sections and find the answer to your question.

How long does it take to have access to the Trustpair app?

You can access the Trustpair platform within 24 hours after your contract is signed. Our teams ensure a smooth and quick setup so you can start validating third-party bank details securely and efficiently, right away.

What support does Trustpair provide?

At Trustpair, we offer comprehensive support throughout your entire journey, from deployment to day-to-day operations. Here’s how we ensure you’re set up for success:

1. Dedicated support team during deployment

During the implementation phase, you’ll work closely with a Solution Consultant and a Project Manager. They’ll guide you through configuration, integration, and best practices to ensure a smooth and efficient onboarding.

2. Ongoing support from your Customer Success Manager

Once deployed, you’ll have a dedicated Customer Success Manager (CSM) available to support your team. Your CSM is there to:

Lead workshops and training sessions
Conduct regular business reviews
Provide strategic guidance to maximise value from Trustpair

3. Self-service and real-time assistance

Help Center (24/7): Access detailed articles, FAQs, and step-by-step guides anytime.
In-app Chat: Reach our support team directly through the platform for real-time help.
Email Support: For complex requests, you can email us at the dedicated address.

With Trustpair, you’re never alone. Our team is committed to helping you drive results, reduce fraud risk, and get the most out of your investment.

To which tools does Trustpair have native connectors with?

Trustpair offers 20+ native connectors to seamlessly integrate with your existing systems and workflows. These include leading ERP, TMS, and Procurement Portals such as:

ERP: SAP ECC6, SAP S/4HANA, SAP Ariba
TMS: Kyriba, Sage XRT, Ion, Exalog
S2P: Ivalua, Coupa, Zycus, Provigis

These integrations allow you to automate account validation directly within your current tools, saving time, increasing efficiency, and reducing fraud risks.

For added flexibility, Trustpair also provides an open API to connect with custom or less common systems.

What security certifications does Trustpair have?

Trustpair is certified ISO 27001 and SOC 2 type 2, two globally recognized standards that demonstrate our commitment to data security and confidentiality.

These certifications confirm that our internal processes, controls, and infrastructure meet the highest standards for protecting sensitive information. They’re independently audited and provide our clients and partners with strong assurance that their data is managed securely and responsibly.

In addition to building trust, these certifications also support regulatory compliance and drive continuous improvement in our risk management practices. Security is not just a feature—it’s foundational to how we operate at Trustpair.