Reinforce vendor controls and wipe out vendor fraud

Europ Assistance is an international group and a global assistance, insurance operator founded in 1964.
SECTOR
Insurance
HEADQUARTERS
Saint-Denis, France
VENDOR
40,000
Challenges

After a first audit and cleaning of Europ Assistance’s vendor databases, Trustpair was integrated to their Ivalua platform thanks to its API.

Solutions

After a first audit and cleaning of Europ Assistance’s vendor databases, Trustpair was integrated to their Ivalua platform thanks to its API.

Results

New vendor banking data is now automatically checked on Ivalua. Vendor fraud is avoided. User experience is streamlined and efficiency is increased.

Context and issues
Before Trustpair,
  • Europ Assistance only did manual controls of vendor banking data – based on pre-existing invoices or bank certifications – before adding vendors to the Ivalua vendor portal.
  • Controls in case of data modification during the payment chain were also manual.
  • Data reliability of new vendors wasn’t guaranteed.
  • There was a risk of error and fraud from the start of the vendor relationship. The entire procure-to-pay process was at risk and payment security wasn’t guaranteed.
Lisa Bertin-Farioli
As a procurement staff, I use many tools, and they’re not often as intuitive as Trustpair. Features are intuitive, easy to use and there’s also great customer support, especially when complementary checks are needed.
Lisa Bertin-Farioli
Procurement Support
HOW IT WORKS

A secured procure-to-pay and an efficiency boost for the Procurement team

After a first audit and cleaning of Europ Assistance’s vendor databases, Trustpair was integrated to their Ivalua platform thanks to its API. Over 42.000 third parties were controlled since the beginning of the collaboration.

New vendors are systematically controlled by the procurement and treasury teams and their banking data checked on Ivalua. Vendor fraud is avoided thanks to Trustpair.

Any change of vendor data during the payment chain is monitored. The procure-to-pay process is secured. Vendor data controls are integrated in Ivalua. User experience is streamlined.

Europ Assistance values Trustpair’s attentive customer support team, available for any request or feedback, especially during the deployment phase. They also appreciate the intuitive and easy-to-use features for an enhanced user experience.

More stories await

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