{"id":15014,"date":"2024-10-31T18:02:16","date_gmt":"2024-10-31T18:02:16","guid":{"rendered":"https:\/\/trustpair.com\/blog\/unauthorized-transactions\/"},"modified":"2026-01-13T09:54:59","modified_gmt":"2026-01-13T09:54:59","slug":"unauthorized-transactions","status":"publish","type":"post","link":"https:\/\/trustpair.com\/gb\/blog\/unauthorized-transactions\/","title":{"rendered":"How to protect your business from unauthorized transactions"},"content":{"rendered":"<p>Scoular, a US grain company, lost $17,2M from <strong>unauthorized transactions<\/strong>. Their CFO got tricked into sending a payment for a \u201cstrategic deal\u201d that was a scam. With AI, it\u2019s now easier than ever for fraudsters to come up with convincing schemes. Read on to learn about unauthorized charges and how you can protect your business from them. Trustpair&#8217;s fraud prevention software is the best solution for fighting B2B payment fraud. Our advanced algorithm identifies suspicious transfers and automatically blocks payments before they\u2019re sent.<\/p>\n<p><a href=\"https:\/\/trustpair.com\/gb\/demo-5\/\">Contact a Trustpair expert<\/a> to learn more about our account verification services!<\/p>\n<p><!--HubSpot Call-to-Action Code --><\/p>\n<p><span id=\"hs-cta-wrapper-da811cb8-a05b-4781-a174-88c951500f10\" class=\"hs-cta-wrapper\"><span id=\"hs-cta-da811cb8-a05b-4781-a174-88c951500f10\" class=\"hs-cta-node hs-cta-da811cb8-a05b-4781-a174-88c951500f10\"><!-- [if lte IE 8]>\n\n\n<div id=\"hs-cta-ie-element\"><\/div>\n\n\n<![endif]--><a href=\"https:\/\/cta-redirect.hubspot.com\/cta\/redirect\/5278241\/da811cb8-a05b-4781-a174-88c951500f10\"><img decoding=\"async\" id=\"hs-cta-img-da811cb8-a05b-4781-a174-88c951500f10\" class=\"hs-cta-img\" style=\"border-width: 0px;\" src=\"https:\/\/no-cache.hubspot.com\/cta\/default\/5278241\/da811cb8-a05b-4781-a174-88c951500f10.png\" alt=\"New call-to-action\" \/><\/a><\/span><script src=\"https:\/\/js.hscta.net\/cta\/current.js\" charset=\"utf-8\"><\/script><script type=\"text\/javascript\"> hbspt.cta.load(5278241, 'da811cb8-a05b-4781-a174-88c951500f10', {\"useNewLoader\":\"true\",\"region\":\"na1\"}); <\/script><\/span><\/p>\n<p><!-- end HubSpot Call-to-Action Code --><\/p>\n<h2>What are the common types of unauthorized transactions?<\/h2>\n<p>Unauthorized transactions can happen through all payment methods, from checks to electronic fund transfers. For example:<\/p>\n<ul>\n<li>Credit card fraud<\/li>\n<li><a href=\"https:\/\/trustpair.com\/gb\/blog\/what-is-wire-transfer-fraud-and-how-can-it-be-prevented\/\"> Wire transfer fraud<\/a><\/li>\n<li>ACH fraud<\/li>\n<li>Instant payment methods fraud.<\/li>\n<\/ul>\n<p>This is true for both the B2C and B2B industries. In the latter, schemes tend to be more complicated than credit card fraud where the card is lost or stolen (although that still happens!).<\/p>\n<p>Here are some common examples of B2B unauthorized transactions:<\/p>\n<ul>\n<li><a href=\"https:\/\/trustpair.com\/gb\/vendor-fraud-prevention\/\"><strong>Vendor fraud<\/strong>:<\/a> where criminals impersonate your suppliers to get you to send money to their accounts. Impostors may hack into your suppliers\u2019 email and ask you to change their payment credentials for theirs. They&#8217;ll receive the transfer next time you pay your (real) invoice.<\/li>\n<li><strong>Invoice fraud<\/strong>: scammers create a fake company and send you real-looking invoices for goods or services never delivered.<\/li>\n<li><strong>Internal fraud<\/strong>: employees use their company credit card to get personal items, or engage in <a href=\"https:\/\/trustpair.com\/gb\/blog\/what-causes-maverick-spending-6-methods-to-prevent-it\/\">maverick spending<\/a>. It accounts for 21% of small business fraud.<\/li>\n<li><strong>CEO fraud<\/strong>: using social engineering, criminals trick your employees into sending money or sensitive data (like credit card information) that\u2019ll be used for a more elaborate scheme. They pretend to be the CEO, CFO, or another high-level executive to convince their victim to act quickly and without thinking.<\/li>\n<\/ul>\n<h2>The impact of unauthorized transactions on businesses<\/h2>\n<p>Unapproved charges are double trouble for your business:<\/p>\n<ol>\n<li>It incurs direct and indirect costs.<\/li>\n<li>It damages your reputation and relationships.<\/li>\n<\/ol>\n<h3>Extreme financial losses<\/h3>\n<p>According to our study, <strong>36% of companies lost more than $1M on average from fraud in 2023<\/strong>. There are countless examples of businesses closing down after being scammed.<\/p>\n<p>On top of that, you need to factor in the indirect costs of fraud:<\/p>\n<ul>\n<li>The resources used for investigating the fraud<\/li>\n<li>The potential <a href=\"https:\/\/www.skillcast.com\/blog\/biggest-aml-fines-2024\">fines for non-compliance to AML laws<\/a> and other regulations that let the fraud happen.<\/li>\n<\/ul>\n<p>Learn more about the impact of fraud and how it affects companies in our 2024 fraud study!<\/p>\n<p><!--HubSpot Call-to-Action Code --><span id=\"hs-cta-wrapper-5cd3b94d-1cf8-4b63-9112-aeb90bc31fe7\" class=\"hs-cta-wrapper\"><span id=\"hs-cta-5cd3b94d-1cf8-4b63-9112-aeb90bc31fe7\" class=\"hs-cta-node hs-cta-5cd3b94d-1cf8-4b63-9112-aeb90bc31fe7\"><!-- [if lte IE 8]>\n\n\n<div id=\"hs-cta-ie-element\"><\/div>\n\n\n<![endif]--><a href=\"https:\/\/cta-redirect.hubspot.com\/cta\/redirect\/5278241\/5cd3b94d-1cf8-4b63-9112-aeb90bc31fe7\"><img decoding=\"async\" id=\"hs-cta-img-5cd3b94d-1cf8-4b63-9112-aeb90bc31fe7\" class=\"hs-cta-img\" style=\"border-width: 0px;\" src=\"https:\/\/no-cache.hubspot.com\/cta\/default\/5278241\/5cd3b94d-1cf8-4b63-9112-aeb90bc31fe7.png\" alt=\"New call-to-action\" \/><\/a><\/span><script charset=\"utf-8\" src=\"https:\/\/js.hscta.net\/cta\/current.js\"><\/script><script type=\"text\/javascript\"> hbspt.cta.load(5278241, '5cd3b94d-1cf8-4b63-9112-aeb90bc31fe7', {\"useNewLoader\":\"true\",\"region\":\"na1\"}); <\/script><\/span><\/p>\n<p><!-- end HubSpot Call-to-Action Code --><\/p>\n<h3>Reputational damages<\/h3>\n<p>The reputational losses your company suffers due to fraud are harder to quantify, but important nonetheless.<\/p>\n<p>Not paying your suppliers on time (because you\u2019ve actually paid an impostor) can heavily damage your relationship with your suppliers \u2014 which is why anti-fraud must be part of your <a href=\"https:\/\/trustpair.com\/gb\/blog\/vendor-management-best-practices\/\">vendor management best practices<\/a>.<\/p>\n<p>Bank fraud also negatively impacts your relationship with your investors (who may lose confidence in your management) and your clients, which impacts sales.<\/p>\n<p>To sum up, unauthorized transactions profoundly damage your company\u2019s assets.<\/p>\n<h2>How do banks investigate fraudulent transactions?<\/h2>\n<p>When banks (and other financial institutions like credit unions) spot a fraudulent transaction, they investigate.<\/p>\n<p>Banks and credit card issuers investigate unauthorized charges to determine the method, origin, and impact of the fraudulent transaction.<\/p>\n<p>Here is a step-by-step of how it happens:<\/p>\n<ol>\n<li>They receive a <strong>fraud alert<\/strong> for a suspicious transaction, either through their anti-fraud system or when customers notify the bank.<\/li>\n<li>They <strong>gather evidence<\/strong>, by checking the customer\u2019s account history, their bank statement, credit card usage, and other relevant data. It is important to map out the scope and patterns of fraud.<\/li>\n<li>They <strong>communicate with relevant parties<\/strong>: their customers and, in case of severe fraud, law enforcement agencies. Financial institutions (bank credit union etc.) have a duty to report fraud to organizations like the FBI in the US.<\/li>\n<li>They <strong>come to a decision<\/strong>: following investigation, their internal fraud department may decide to cover the fraud and refund the customer, or may not if they judge that the customer\u2019s liability was engaged. Most <a href=\"https:\/\/trustpair.com\/gb\/blog\/can-you-reverse-a-b2b-wire-transfer\/\">wire transfers are irreversible<\/a> and in most cases, customers don\u2019t get any money back.<\/li>\n<\/ol>\n<p>For example, in case of credit card fraud in your company, you are advised to call your credit card issuers (Visa, MasterCard, American Express) as soon as possible.<\/p>\n<p>Your credit card will be blocked and investigated, which takes 2-7 business days depending on the case.<\/p>\n<p>When your corporate bank receives your report of an unauthorized transaction, they will look at your account or card transactions, hear what you have to say, and determine who\u2019s responsible for the unauthorized transactions.<\/p>\n<p>Card issuers all have different policies to investigate suspicious transactions \u2014 Visa&#8217;s liability policy will be different from Amex\u2019s.<\/p>\n<h2>How to detect an unauthorized transaction<\/h2>\n<h3>The red flags of fraud<\/h3>\n<p>Here are some warning signs that your company might be a victim of fraud, which could lead to unapproved charges:<\/p>\n<ul>\n<li><strong> Cyber-attack<\/strong>: your company has been receiving phishing emails, or its cyber-defenses have been breached. While it may seem that nothing happened on the surface, criminals could have accessed sensitive data, like your credit card information.<\/li>\n<li><strong> Lost or stolen credit card:<\/strong> your employees have had their corporate card stolen from them, or they lost it. Someone ill-intentioned could now have access to it and use it for their gain.<\/li>\n<li><strong> Small charges on your account:<\/strong> once they have your credit or debit card info, scammers may try to use them for small purchases to confirm they are valid. It\u2019s their own version of a merchant authorization. When satisfied, they\u2019ll move on to bigger amounts.<\/li>\n<\/ul>\n<h3>The challenge with unauthorized transactions<\/h3>\n<p>Unauthorized transactions aren\u2019t easily spotted. In companies, finance professionals often discover fraudulent transactions when doing <a href=\"https:\/\/www.unbiased.co.uk\/discover\/tax-business\/running-a-business\/account-reconciliation-what-it-is-why-it-s-important-and-how-to-do-it\">account reconciliation<\/a> at the end of the month or the year.<\/p>\n<p>For example, they\u2019ll go through the company\u2019s credit cards or bank statements showing unauthorized transactions.<\/p>\n<p>They can also come to light during audits \u2014 internal or external. In all cases, fraudulent transactions are usually detected too late.<\/p>\n<p>That\u2019s why you need a complete fraud detection and prevention strategy (and software). With <strong>96% of US businesses targeted by at least one fraud attempt last year<\/strong>, it\u2019s not a matter of if you\u2019ll be targeted, but of when.<\/p>\n<h2>3 steps to prevent fraudulent transactions in your business<\/h2>\n<p>Being proactive is key to protecting yourself from fraud. Here are 3 guidelines we recommend our clients to follow (and help them implement) at Trustpair:<\/p>\n<h3>Increase safety measures<\/h3>\n<p>Your company is only as secure as its weakest process. Fraudsters can easily find a gap in your security processes, either through careful monitoring or because they have insider knowledge.<\/p>\n<p>It\u2019s essential to regularly review and adjust your internal processes so they protect you fully \u2014 which often means going beyond regulations.<\/p>\n<p>Processes like <a href=\"https:\/\/trustpair.com\/gb\/automated-account-validation\/\">account validation<\/a> should be done during your vendor onboarding, and when your suppliers\u2019 credentials change. At Trustpair, we recommend doing them anytime you want to send a payment to your vendors.<\/p>\n<p>With AI, cyber attacks, and social engineering schemes, that\u2019s the only way to ensure:<\/p>\n<ul>\n<li>The credentials haven\u2019t been changed without you noticing<\/li>\n<li>The bank account still exists<\/li>\n<li>The ownership of the account<\/li>\n<\/ul>\n<p>While it takes some time to do so manually (and often leads to incomplete results), Trustpair does it automatically for you before any transaction is sent.<\/p>\n<h3>Regular employee training<\/h3>\n<p>Education is a cornerstone of a good anti-fraud policy. Explain to your employees and managers why they need to follow your policies to the T, from credit card usage to sticking to procurement processes.<\/p>\n<p>Sensitizing them to the common types of scams like phishing, social engineering and <a href=\"https:\/\/trustpair.com\/gb\/blog\/business-email-compromise-what-it-is-why-it-matters-and-how-to-avoid-it\/\">Business Email Compromise (BEC)<\/a> is key to protecting yourself from them. They\u2019re at the frontline of your business and therefore are the ones targeted.<\/p>\n<p>Make sure to offer regular training so security stays top of mind, and to include <a href=\"https:\/\/www.itgovernance.eu\/blog\/en\/ai-scams-real-life-examples-and-how-to-defend-against-them\">real-life examples<\/a>.<\/p>\n<p>With AI nowadays, it\u2019s very hard to distinguish what\u2019s real from what\u2019s fake \u2014 scammers take advantage of this confusion to steal money from you.<\/p>\n<p>That\u2019s why education is necessary, but isn\u2019t enough. It needs to be paired with the proper tools to help detect fraud.<\/p>\n<h3>Use antifraud software<\/h3>\n<p>What is the most failproof way to protect your company from fraud? Without a doubt: software.<\/p>\n<p><strong>Software solutions protect your payments from end-to-end, ensuring you don\u2019t fall victim to third-party fraud.<\/strong><\/p>\n<p>Trustpair fully protects your vendor payments by automatically checking your suppliers\u2019 credentials. We use AI and pattern recognition to detect any suspicious activity, and we raise the alert before any transaction is sent.<\/p>\n<p>Our anti-fraud solution seamlessly integrates within your payment chain, with most procurement platforms and ERPs like SAP.<\/p>\n<p>Using Trustpair means you won\u2019t have to worry about unauthorized transactions and fraud anymore. We\u2019ve worked with 400 large companies worldwide, with 0 fraud incidents.<\/p>\n<p><strong>Key Takeaways:<\/strong><\/p>\n<p>Unauthorized transactions are not easily spotted and can break your business. <a href=\"https:\/\/trustpair.com\/gb\/blog\/transaction-monitoring\/\">Transaction monitoring<\/a> is key to protecting your business and finances. To be proactive and protect yourself from fraud, up your security measures, train your employees, and use anti-fraud software. Trustpair is the complete solution against third-party fraud, protecting your B2B payments from end to end.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Scoular, a US grain company, lost $17,2M from unauthorized transactions. Their CFO got tricked into sending a payment for a \u201cstrategic deal\u201d that was a scam. With AI, it\u2019s now easier than ever for fraudsters to come up with convincing schemes. Read on to learn about unauthorized charges and how you can protect your business [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":15015,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[117],"tags":[],"class_list":["post-15014","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-fraud-protection-gb"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.2 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>How to Protect Your Business Against Unauthorized Transactions?<\/title>\n<meta name=\"description\" content=\"Discover how banks investigate unauthorized transactions, their impact on businesses, and effective strategies to prevent B2B payment fraud.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/trustpair.com\/gb\/blog\/unauthorized-transactions\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"How to Protect Your Business Against Unauthorized Transactions?\" \/>\n<meta property=\"og:description\" content=\"Discover how banks investigate unauthorized transactions, their impact on businesses, and effective strategies to prevent B2B payment fraud.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/trustpair.com\/gb\/blog\/unauthorized-transactions\/\" \/>\n<meta property=\"og:site_name\" content=\"Trustpair\" \/>\n<meta property=\"article:published_time\" content=\"2024-10-31T18:02:16+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2026-01-13T09:54:59+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/trustpair.com\/wp-content\/uploads\/shutterstock_1894505215-1-scaled-e1730372072982.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"800\" \/>\n\t<meta property=\"og:image:height\" content=\"533\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Locuri P. 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